Do you have Car parking on site and what are the charges?

Car parking is available on-site and is free of charge.

Related FAQs

We have declared Hobbledown Epsom a smoke-free attraction, including vaping. This rule applies to all indoor and outdoor areas on the premises. Please respect this decision and the children around you.

Yes! Hobbledown looks quite wonderful and mysterical in the rain but if you (or older Hobblers!) do want to keep dry then we have an excellent indoor play barn should the heavens decide to open. 

For safety reasons, children under the age of 18 must be supervised by an adult while at Hobbledown Epsom. An adult can supervise up to four children during activities. It's important to ensure that children are always accompanied by an adult to maintain a safe environment.

Hobbledown does not offer a rainy day guarantee.

Our adventure park and zoo is designed for all-weather fun, with plenty to explore indoors and out.

Rain or shine, there's always an adventure waiting.

Hobbledown Epsom has qualified first aiders on-site to assist with any medical needs. There are first aid boxes located around the site for easy access. If you require first aid assistance during your visit, please approach a member of the team, and they will be happy to help you.

You cannot book a carer ticket online. Please book a general admission ticket online for the person who requires a carer and the carer will be admitted for free at the gate when proof of disability is produced. Evidence of DLA/PIP payments, award letter or a valid Blue Badge dated within the last 12 months must be provided at the entrance to our team to qualify for the free carer. If evidence can't be supplied then a full price ticket will need to be purchased.

We understand that things can go wrong from time to time and do our very best to resolve matters fully on the day. Please speak to a duty manager on site. If we were unable to resolve this on the day, please email us with your complaint to epsominfo@hobbledown.com FAO The Manager, within 12 weeks of your visit. Our management team will review your complaint and will be in touch within 7 days to resolve this for you. For more complex complaints, we may need a little more time to fully investigate and resolve matters for you, we will endeavour to resolve promptly and will always keep you up to date.

We ask that 1 adult is available to supervise 5 children or less.

Grown-ups are never too old to play! Hobbledown Epsom primarily caters to children aged 2 to 13 years old. The zoo, pillows, and soft play areas are suitable for younger guests, such as toddlers, while the outdoor play structures are designed to be exciting and challenging for children aged 5 to 13 years. It's important to note that children must be supervised at all times while visiting.

The Hobblers are always happy to hear from you! You will receive a survey following your visit - please tell us your thoughts! Alternatively you are welcome to email epsominfo@hobbledown.com.

Yes, sadly so. Certain facilities cannot operate in certain weather conditions. This includes (but is not exhaustive of) the Jumping Pillows in extreme heat or rain. And the High Ropes Course and Fern's Castle / Hobbledown Village in thunder and lightening due to their metal elements. Great British Weather - don't you just love it!

As Hobbledown has a Zoo on site this is not possible. The only exception to this is assistance dogs, although some areas are excluded such as our walkthroughs and where animal demonstrations take place.
We ask for assistance dogs to be leashed in order to prevent potential nose to nose contact with some of our animals or undue stress to their welfare and well-being.
Additionally, as we do daily walks with some of our animals, this is for the safety of the assistance dog, the handler, the zoo animals and the team.
If it is not possible to leash your assistance dog, please alert one of our team upon arrival so that we can better assist you during your visit experience.
Please be warned that the car park is very open and provides very little shade. Dogs die in hot cars, so please keep them safe by leaving your pets at home.

We have a cycle park at the front entrance of the building. Don't forget to bring a lock! Bikes are left at your own risk.

Hobbledown Epsom is all about adventurous play, both indoors and outdoors. Here are some clothing suggestions:
Long Sleeve Tops
Trousers : Comfortable trousers are ideal for moving around.
Trainers or Full Shoes : Closed-toe shoes.
Weather-Appropriate Gear : Depending on the weather, consider bringing sun cream, wellies for wet conditions, or raincoats if it's likely to rain.

On the following dates in 2025, Hobbledown is closed:

26/02

05/03, 12/03, 19/03, 26/03

23/04, 30/04

10/09, 17/09, 24/09

01/10, 08/10, 15/10

05/11, 12/11, 19/11, 26/11

03/12, 25/12, 26/12

We do have a few restrictions which are all for the safety of the children, please have a look at the list below:

  1. Height – minimum height of child is 1.30 metres.
  2. Ability - Participants must be able to physically complete the course unaided. 
  3. Footwear – Suitable eg: no flip flops or sandals.
  4. Hair – Long hair will need to be tied back with a hair tie.
  5. Weather – In the event of thunder or lightening the high ropes will need to be temporarily closed until it passes and the high ropes have been reassessed for safety.
  6. Opening times – The High Ropes Course is only open (weather permitting) at certain times during our peak opening times, it must be booked on the day through www.hobbledown.app.

Car parking is available on-site and is free of charge.

At Hobbledown Epsom we do have designated disabled bays for accessibility which are located near the main entrance to Hobbledown.

Unfortunately, wheelchair hire is not available at the venue. If you require a wheelchair, it's best to bring your own. Additionally, if you have any specific accessibility needs or questions, I recommend contacting the venue prior to your visit to discuss any reasonable adjustments that can be made.

Unfortunately, there are no options to buy socks on-site at Hobbledown Epsom. If you need socks, it's best to bring your own or purchase them before your visit

It's a good idea to bring spare clothes, especially if you or your children are participating in activities that may get messy or wet. While Hobbledown Heath does not provide spare clothes, having an extra set on hand can ensure a more comfortable experience.

No, we do not have lockers for belongings at Hobbledown Epsom.

Hobbledown Epsom sits just outside the ULEZ (Ultra Low Emission Zone). If you're planning to visit, it's important to check if your vehicle meets the ULEZ standards to avoid any charges. For more information regarding the ULEZ zone, you can visit the Transport for London website at tfl.gov.uk.

No we don't have air conditioning; however the temperature is modified by a central fan system.

Hobbledown Heath offers work experience opportunities for individuals aged 17 and over. The placements must be a block placement for a minimum of 2 weeks or one day a week for a minimum of 6 months. It's important for volunteers to be able to follow clear instructions, work independently, and consider their own safety.

The Birds of Prey flying displays at Hobbledown Epsom run daily at the following times:
Peak Days (weekends and school holidays): 11:00 AM and 3:30 PM
Off Peak Days : 11:00 AM only
Feel free to check the schedule when you visit, as times may vary.

Yes, adults are welcome to visit Hobbledown Epsom! There are plenty of activities and experiences available for adults to enjoy, including the Birds of Prey shows and other attractions. Just remember to pre-book your tickets online if you're planning to visit.

Hobbledown Epsom features various areas designed for different activities and experiences. Some of the key areas include:
Play Frames : Designed for children of different ages, with specific areas for toddlers and older children.
Animal Encounters : Opportunities to meet and learn about various animals, including the Birds of Prey.
Adventure Zones : Areas with challenging activities and play equipment for adventurous fun.
Picnic Areas : Designated spots for families to enjoy food and drinks away from the play equipment. Imaginarium: Part reptile house, part water play, part insectarium and part interactive jungle, the Imaginarium combines hands-on, messy play with live animals - all housed in a themed building with caves, tunnels and pools galore!

If you are having trouble booking tickets please contact us at epsominfo@hobbledown.com or call our team on 01372668942 and we will be happy to assist you further.

Hobbledown Epsom does not accept cash payments on-site. All transactions must be made using card payments excluding AMEX. It's a good idea to ensure you have a card ready for any purchases, whether for food, drinks, or souvenirs.

Please contact us on either 01372 668942 or email us at epsominfo@hobbledown.com, please allow up to 48 hours for a response to your email enquiry.

The green gems are called Crystallite and can be found around the park but especially in the sand play areas. The Hobblers collect Crystallite for its magical powers and will reward anyone that finds some.

We have a very large indoor play barn with seating as well as heated canopy seating areas outside of the barn. Indoor areas can be limited and bookings might be required during busy holiday periods and ONLY food purchased at Hobbledown can be consumed in the indoor play barn.

Gift vouchers can be used to pay for annual passes, general admission, parties, and certain animal experiences at Hobbledown Epsom. They are a great way to treat someone to a fun day out!

Hobbledown Epsom is an exciting outdoor adventure park located in Epsom, Surrey. It offers a magical experience for families and children, featuring a variety of attractions such as animal encounters, play areas, and themed zones. Visitors can explore unique enclosures with a wide collection of farm and zoo animals, enjoy indoor play at the Indoor Play Barn, and participate in various events throughout the 50 acres.

We are sorry that you cannot find the answer that you are looking for. Please advise which area of our business you would like to enquiry about and we will do our best to assist you further. Alternatively please either email us on epsominfo@hobbledown.com or call our Contact Centre on 01372668942.

From jumping pillows to, tunnels and towers to monkeys and meerkats, Hobbledown Epsom is one fun-filled family day out!
https://www.hobbledown.com/epsom/explore/map/

If you lost something while visit us, please complete our lost property form to enable us to look for your item.
https://www.hobbledown.com/epsom/faqs/hobbledown-epsom-faqs/
If we find your lost property, we aim to contact guests direct within 48 hours of the form being completed
Please be advised that due to the high number of enquiries, we can only contact guests if we have located the missing item 
We ask that the item is collected by guest from site within 7 days of being contacted.

For baby feeding, there are designated areas available for parents to use.Please speak to a member of the team on the day for assistance.

By Train : From Clapham Junction, take the South Western Railway to Epsom Station. Travel time approx. 24 minutes. By Bus : E9 Bus route from Epsom Station. Go to Epsom railway station approach, Stop N (on station approach) Travel time approx. 12 minutes and buses leave every 30 minutes.

To host a private event at Hobbledown Epsom, please contact us directly to inquire about availability, pricing, and specific arrangements. You can email us at epsominfo@hobbledown.com with your date, the number of attendees, and the occasion.

Our Volunteers help us man our walkthrough's including (Lemurs, Giant Rabbits, Giant Tortoise, Goats and Alpaca) If you are over the age of 17 and are interested in gaining some valuable animal experience with the animal team please check our jobs page.

Hobbledown is designed for all-weather fun, offering many indoor and outdoor activities to explore. However, some facilities and activities may close during certain weather conditions. This includes but is not limited to the Jumping Pillows in extreme heat or rain, the Zorbs and certain play areas in thunder and lightening due to their metal elements.

There are themed outdoor play villages which cater to all ages from. There are towers to climb, tunnels to explore and slides to zip down. All our play equipment is designed to encourage explorative play and to stimulate a child's imagination. The play areas are surrounded by our animal enclosures and walkways and children can get face to face with a variety of farm and zoo animals such as meerkats, goats and capybaras. We also have a Birds of Prey centre which runs regular flying demonstrations. The Indoor Play Barn is a big indoor play arena with Vertical trampolines for high-energy bouncing, Calming sensory lights, Funhouse mirrors & A mini play frame just right for tiny explorers. You really need to see it!Grown-ups are never too old to play, but we do consider our main age group for children to be 2-13 year old. Our Zoo, pillows and Soft play is suitable for guests from a young age. Our outdoor play structures are all exciting and challenging, most suitable for 5-13 year olds. Children must be supervised at all times whilst visiting Hobbledown.

Our Full Address Is:
Hobbledown, Horton Lane, Epsom, KT19 8PT

There are 4 themed outdoor play villages which cater to all ages from. There are towers to climb, tunnels to explore and slides to zip down. All our play equipment is designed to encourage explorative play and to stimulate a child's imagination. The play areas are surrounded by our animal enclosures and walkways and children can get face to face with a variety of farm and zoo animals such as meerkats, goats and capybaras. We also have a Birds of Prey centre which runs regular flying demonstrations. The Indoor Play Barn is a big indoor play arena with Vertical trampolines for high-energy bouncing, Calming sensory lights, Funhouse mirrors & A mini play frame just right for tiny explorers. You really need to see it!Grown-ups are never too old to play, but we do consider our main age group for children to be 2-13 year old. Our Zoo, pillows and Soft play is suitable for guests from a young age. Our outdoor play structures are all exciting and challenging, most suitable for 5-13 year olds. Children must be supervised at all times whilst visiting Hobbledown.

Hobbledown Epsom is designed with younger children in mind, particularly those aged 2-13 years. For toddlers, there are several activities and areas to enjoy, including:
Soft Play Areas : These are safe and engaging spaces for toddlers to explore and play.
Sensory Areas : Designed specifically for younger guests, these areas provide stimulating experiences.
Animal Walkthroughs : Toddlers can enjoy seeing and interacting with various animals in a safe environment.

Hobbledown was created by Nick de Candole and Richard Farley, founders of the Escapade Group,;known for designing and developing unique and engaging experiences for families and children. They aim to provide a magical environment filled with adventure, exploration, and fun.

Zorbs at Hobbledown are available during the summer months, but they are weather dependent. They are included within your general admission ticket and operate on a queue basis. Here are some important details:
Maximum age: 13 years old
Participants must be supervised at all times by an adult, with a one adult to one child ratio.
Participants remain the responsibility of the accompanying adult at all times.
While zorbing, socks must be ON and shoes must be OFF.

Zorbs at Hobbledown are available on selected peak days 11-4pm, they are weather dependent. They are included within your general admission ticket and operate on a queue basis. Here are some important details:
Maximum age: 13 years old
Participants must be supervised at all times by an adult, with a one adult to one child ratio.
Participants remain the responsibility of the accompanying adult at all times.
While zorbing, socks must be ON and shoes must be OFF.

Yes we do accept the national carers card. Disabled guests at Hobbledown Epsom are required to pay the full entry rates for their tickets. However, they are eligible to bring a free carer over the age of 18. This ticket will be provided for you at the entrance once the team have checked the necessary paperwork. This could be any of the following: Evidence of DLA/PIP payments, Access Card, a National Disability Card or Carers Card, or a valid Blue Badge dated within the last 12 months.

Unfortunately, Hobbledown Epsom does not offer discounts for individuals claiming benefits such as Universal Credit or ESA, however we have afternoon saver tickets that provide discounted entry starting at 2:30 PM.

You are welcome to bring a pushchair or pram to Hobbledown Epsom. However, we recommend using one with larger wheels, as the paths are rustic and may not be suitable for pushchair or prams with smaller wheels. Please note that there is no storage available for pushchairs/prams at the venue and we do not offer rentals.

If you hold a ticket for Hobbledown Epsom, you may return to your car and re-enter the park on the same day, as long as you have your ticket with you.

Yes, you can stay all day. Once you have entered, you are welcome to stay until closing time. Please view our opening/closing times on our website.

There are no discounts on day tickets for childminders; however, we offer a range of admission tickets and annual passes that provide excellent value for money.

Yes, it is advisable to pre-book your tickets to avoid disappointment, as Hobbledown Epsom can get quite busy during Peak periods. While you can buy tickets on the day, pre-booking ensures you have your spot secured.

Looking to visit Hobbledown Epsom as part of a group? We can't wait to see you all!
Our group offer requires a minimum of 10 people, who must all be over 2 years old. We offer all groups 10% off general admission price.
Just add 10+ tickets to your basket on our website, and our group rate will automatically apply.

If you have booked the wrong Hobbledown site and it is just a General Admission ticket, both sites can hounour the tickets please show your booking confirmation on arrival. However, please note that Hobbledown Heath is closed on selected Tuesdays throughout the year.

Tickets are non-refundable, but the date of your visit can be changed prior to the date of your visit. If you cannot make your original choice, Create an account, uisng the email address you purchased the orignial ticket with, log into your account on our website to make any changes. Please note that any booking changes will incur an administration fee of £10. If you are an annual pass holder please login into your account online to cancel your booking.

There are no discounts on day tickets for local customers; however, we offer a range of admission tickets and annual passes that provide excellent value for money.

Hobbledown has limited capacity each day and we keep the number of guests to a level that we can manage and we feel gives the best experience to our guests. If the tickets are fully booked for your desired date, we recommend checking for alternative dates or times that may have availability. You can also keep an eye on the website for any updates or cancellations.

During your visit, you will be guaranteed at least 45 minute session in the Indoor Play Barn. It's a fantastic indoor play arena with various play structures.

When you book tickets online you will be asked for your child's birth date, please bring proof of age with you on the day of your visit.

Hobbledown Epsom is committed to being accessible and inclusive for all visitors, including those with Special Educational Needs (SEN). They provide various facilities and support to ensure that everyone can enjoy their experience. For specific details about the accommodations available for SEN visitors, it's best to check their official website or contact their customer service for more information.

If you are running late for your general admission time slot you will still be granted admission however If you are running late for an animal experiences please call the team on 01372668942 and a member of the team will be able to assist you further.

Our party zones can be accessed by the main entrance or via the stairs in the Indoor play barn. The party zones are split into 4 zones and can get very busy at peak times.

Below you’ll find some helpful FAQs. If there is anything else you need to know about or are just curious about that isn’t covered here, please let us know by emailing us or phoning us on 01372668942.

We will host certain events throughout the year which will have charged entry - annual pass holders will receive a discount on entry for these events.

Jobs vacancies within The Escapade Group can be found on the Jobs page on our website https://www.hobbledown.com/epsom/jobs/

If you are an influencer or blogger and are interested in working with Hobbledown Heath for a collaboration or campaign, please email charlotte.welch@escapadegroup.com

Ability: Participants must be able to complete the course unassisted.
Shoes: Must completely surround and enclose the wearers foot, e.g. Trainers, and be sensible for the activity. No flip-flops, crocs, open-toe shoes or clog-style shoes.
Hair: Long hair will need to be tied back with a hair tie.
Weather: In the event of thunder or lightening the high ropes will need to be temporarily closed until it passes, and the high ropes have been reassessed for safety.
Jewellery: Please remove all jewellery, including rings
High ropes bookings are non-transferable and non-refundable.
Tickets for high ropes cannot be purchased as a standalone ticket. They can only be purchased as an add-on during the booking journey online OR via a QR code on the day.

The High Ropes course is only open during the summer season, at select times.

The High Ropes is our awesome Aerial Adventure Course! Explore the 70-metre-long sky trail which stretches out high above Hobbledown's bouncing pillows, fairy castles and dragon swings. Navigate wobbly bridges, daring crossings and skateboards - and, to finish, take a daring leap off a 40m zipline!

The High Ropes costs £5 per session and must be pre-booked to avoid dissapointment.

The Imaginarium is an indoor adventure; part reptile house, part water play, part insectarium and part interactive jungle, the Imaginarium combines hands-on, messy play with live animals - all housed in a themed building with caves, tunnels and pools galore!

The opening hours of the imaginarium are 10am to 5pm on peak days, and at 2 partOpening Hours │ Peak: 10am–5pm │ Off-peak: Check daily board at the Imaginarium entrance or ask our team.

The Climbing Tower is an optional add-on experience. If available on the date of your visit, you’ll have the opportunity to add Climbing Tower tickets during your online admission ticket purchase

The climbing towers open on select peak days. Please visit our website to avoid dissapointment.

The climbing towers cost £3.50 per turn.

We cannot accept responsibility for loss of damage to persons, vehicles or belongings whilst on site. Please remain vigilant with personal belongings at all times. If you do loose any belongings then please use the Lost Property Form by clicking here

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