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Hobbledown Epsom FAQs
- Are there any restrictions on the High Ropes Course?
- Can we smoke at Hobbledown Epsom?
- Can we come to Hobbledown if it's raining?
- Can we leave our children with you unsupervised?
- Do you have Car parking on site and what are the charges?
- Do you offer discounts to Blue light card holders?
- Do you have a Rainy Day policy?
- Do you have first aid facilities on site?
- Do you sell disabled general admission tickets?
- Can we book a carer's general admission ticket?
- I wish to make a complaint, who should I contact?
- How do I upgrade my day ticket to an annual pass?
- How old should we be to visit?
- I am a wheelchair user; can I access all of Hobbledown?
- How do I provide feedback on my visit to Hobbledown?
- Is any of the outdoor equipment weather permitting?
- Is Re-entry permitted once we have arrived?
- Can we bring our Dogs/Pets to Hobbledown Epsom?
- We are cycling, can I park my bike?
- What are the suitability requirements for Animal Experiences?
- What clothing should we wear at Hobbledown?
- Why are tickets showing different prices on different days?
- What dates can I visit with an annual pass?
- Why do you charge a booking fee?
- What dates is Hobbledown Epsom closed in 2025?
- What is your lost property policy?
- Are you part of the Blue Peter badgeholder scheme?
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Party FAQs
- Do you provide candles?
- What is in the party bags?
- We have our own birthday cake, can I bring it with me?
- Can we bring our own food?
- Do I need to pay for the birthday child?
- How do I collect my child from a party?
- How long can we stay for?
- What are your supervision ratios?
- What are Party extras?
- WHAT ARE THE RULES?
- What happens if the weather is bad?
- How do I add extra siblings and adults to the party?
- What clothing should we wear at Hobbledown?
- Where do I go for our party?
- Who can attend my party?
- I have a child with allergies
- Can we bring our own food to the party?
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Schools & Education Epsom FAQs
- When can we come?
- How long can we stay?
- Is there a shop where children can buy souvenirs and gifts?
- What happens if one member of our group can’t come?
- What are the terms and conditions for payment?
- What are the terms and conditions for my two free raffle tickets?
- My question isn't listed here!
- What is the minimum number of children needed to qualify for the school/group rate?
- Children – how many is too many?
- Coaches – can we park them?
- Coach drivers – what’s there for me?
- Can we bring our own picnics and Hobblenosh?
- Can you help with our risk assessment?
- What happens if we lose a Hobbler?
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Santa's Secret Village Epsom
- What time should we arrive?
- Do I need to book in advance?
- Do adults have to pay?
- I booked the wrong date. Can I transfer or refund my ticket?
- Is the experience suitable for SEN children?
- Is the experience suitable for wheelchair users?
- Do carers need to buy a ticket for Santa's Grotto/Toddler Santa Experience?
- How long is the experience?
- Can I take photos during the visit?
- Is there food & drink available?
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Hobbledown Epsom FAQs
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What's On
- Hobbledown Year of Events
- When Steve Backshall Came To Play
- Pygmy Goat Walkthrough
- Kidspace Celebrates 10 Years
- International Zookeeper Day
- Hunt For The Missing Dragon Egg!
- Hobbledown's A Top Trump
- Hobbledown – The Book – Buy It Online
- "Hobbledown Is Unmissable", Says Family Magazine
- Hobbledown Highly Commended
- Hobbledown Celebrates 1st Birthday
- Hobbledown Author Inspires Local School Children
- Hobbledown At The Library
- Got A Head For Heights?
- Gorilla Circus – Booking Now
- Fun In The Sun
- Explore Our New Maze
- Exciting Changes Are Coming
- Easter At Hobbledown
- Dare Devil At Hobbledown
- Commendation For Hobbledown
- Chainsaw Mick And Fern The Fairy
- Celebrate The Coronation At Hobbledown
- Celebrate Our Pigs (February Hobb Blog)
- Camel Day
- Business Of The Year Runner-up
- Bubble Bike And Old Man Tom!
- Bring Your School To Hobbledown
- Brave Our New Underground Tunnels
- Biodiversity Boost For Hobbledown
- 'best Outdoor Play Venue'
- Best New Business Runner-up
- Best Business Award
- Baby Meerkats Arrive
- Attention To De'tail’ Wins Peacocks Their Names
- Are You A Hobbledown Annual Member
- Another Award For Hobbledown
- Annual Membership Perks
- Animal Petting Sessions
- A New Award!
- 10 Spectacular Years
- A Heartwarming Family Reunion
- An Update For Our Guests…
- Build A Bunny
- Fern’s Famous Rescuer!
- Love Your Zoo This Half Term
- What's On At Half Term
- February Half Term
- Hobbleween at Hobbledown
- Santa's Secret Village
- Mysterical Mayhem
- Hullabaloo Summer At Hobbledown
- Research & Conservation
- ADVENTURE PLAY
- Contact Us
- Accessibility Statement
- Terms & Conditions
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- Terms of Use
- Privacy Policy
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- Press and Media
- Hobbledown takes home national award for Best Indoor Play
- Christmas 2025 at Hobbledown
- 10% off Tickets Ts and Cs