Ticket Purchase Terms and Conditions

HEALTH & SAFETY

• The nature of our attractions means that there will be areas of the parks with uneven, cobbled surfaces and staircases of various widths, so care must be taken when moving around the parks and grounds.

• The Watermouth gardens / rides areas are on a steep hill; the use of mobility scooters is prohibited in some areas. Children must be supervised at all times. Guests must use handrails where provided and running must be discouraged when moving around the grounds.

Supervision of Children and Vulnerable Persons

• Children must be actively supervised by a Responsible Person at all times,

Active supervision is the continuous and attentive monitoring of children by a Responsible Person to ensure their safety and well-being. This involves being physically present, actively engaged, and ready to intervene when necessary. Simply being in the same area is not enough—Responsible Persons must observe, anticipate risks, and guide children’s behaviour to prevent accidents or harm.

• A Responsible Person is someone who is legally and practically capable of supervising a child and acting on their behalf to safeguard their welfare. This includes:

• Parents and legal guardians – Individuals with direct responsibility for the child’s care and well-being.

• Designated caregivers – Adults specifically assigned to supervise, such as teachers, group leaders, or childminders.

• Responsible family members – Older siblings or relatives (typically aged 16 or over) who have been entrusted with supervision and can act in the child's best interest.

• A Responsible Person must be capable of enforcing safety rules, recognising risks, and taking appropriate action in an emergency. In all environments, especially those with play equipment, water features, or other potential hazards, active supervision is essential to safeguarding children’s welfare and ensuring a safe and enjoyable experience.

•  Anyone found not to be supervising children in their care will be asked to leave the attraction and will not be entitled to a refund.

• Groups, including School and Youth Groups, must ensure designated leaders are actively supervising their members.

• Regardless of their age, children visiting Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon with their Responsible Person must be accompanied and actively supervised by their Responsible Person at all times. The Responsible Person must supervise and observe the children in their care to ensure they can use the equipment safely, as we are not aware of their individual needs and abilities. Please explain the rules of play to the children and actively monitor their behaviour throughout their time at the venue. 

Personal Responsibility and Conduct

• Visitors are expected to behave responsibly and considerately towards others. Any behaviour deemed dangerous or disruptive, including physical violence, verbal abuse, or inappropriate language, will result in removal from the premises without a refund, our company operates a Zero Tolerance Policy.

• Please follow all instructions provided by our staff and signage, as these are in place to protect you and others.

• For the comfort and well-being of other guests and our staff, unwell children should not attend our attractions; tickets can be postponed subject to a rebooking fee and rearranged for an alternative date.

Dress appropriately:

• Sensible nonslip closed-toe fitted footwear is advised for all guests. Secure trainers with a good grip are recommended. Some attractions have specific footwear requirements including not wearing crocs, sliders, sandals, or high heels, it is your responsibility to check at the point of booking attraction-specific requirements failure to do so will result in not being able to participate, and no refunds will be issued for guests arriving with the incorrect footwear or dress.

Restricted Areas

• Some areas of the attraction are restricted for safety reasons. Please respect all barriers, signs, and instructions marking these areas.

• Access to restricted areas is limited to authorised personnel only.

Use of Equipment and Facilities

• Equipment and facilities should only be used as instructed by signage or staff members. Misuse of equipment can result in injury.

• All age, height, weight, and health restrictions posted for certain attractions must be strictly observed. Non-compliance may result in restricted access to the attraction without a refund.

• Observe children within your care to ensure that they are capable of using the equipment safely, as we cannot know the individual needs and abilities of your child.

Prohibited Items and Substances

• To prevent offensive weapons or dangerous articles from being taken into Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon, visitors are admitted to Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon subject to a condition that, if requested to do so, they will allow themselves and/or their belongings to be searched.  For the avoidance of doubt, it is prohibited to bring into Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon any weapons, fireworks, smoke bombs, glass bottles or other articles, which may cause injury. The throwing of any article which could cause injury or affect the enjoyment of other visitors is strictly prohibited. Dangerous items, such as weapons or hazardous substances, are strictly prohibited.

• Alcohol and drug use are not permitted. Visitors under the influence of alcohol or drugs will be denied entry or asked to leave without refund.

Assumption of Risk

• By entering, you acknowledge that certain attractions involve inherent risks. Although we work hard to minimise these, visitors participate at their own risk.

Reporting Concerns

• If you notice any unsafe conditions or behaviours, please notify a staff member immediately. Your cooperation helps us keep the attraction safe for all.

Compliance with Staff Instructions

• All visitors are required to comply promptly with staff instructions to ensure the safety and well-being of all guests and team members.

No Smoking and Vaping

• To maintain a safe and enjoyable environment for all guests, The Escapade Group operates a strict No Smoking and Vaping Policy across the premises. This policy applies to all areas, including both indoor and outdoor spaces. Smoking, including the use of electronic cigarettes or vaping devices, is only permitted in clearly marked, designated smoking areas. Please check with a staff member if you need assistance locating these areas.

Child Safeguarding Policy

• Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon is a family attraction, and we are committed to ensuring that, while on Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon premises, any visiting child is able to enjoy themselves in a secure and protected environment, safe from any form of harm or abuse.

• We do not knowingly allow anyone to visit Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon who is a convicted child sex offender, or subject to the notification requirements of the Sex Offenders Act 2001, or subject to a Sex Offender Order or a Child Abduction Order for the purposes of the Criminal Justice Act 2007 (as amended) and the Child Abduction and Enforcement of Custody Orders Act 1991 (as amended).

ZERO TOLERANCE POLICY

• The Escapade Group takes it very seriously if a member of our team, contractors or visitors is treated in an abusive or violent way. Our company supports a 'Zero Tolerance' policy. This states that our team, contractors, or others visiting Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon premises should be able to do so without fear of being attacked or abused.

• To successfully provide our services, a mutual respect between all the team and visitors must be in place. Our team aim to be polite, helpful, and sensitive to all guests’ individual needs and circumstances.

• However, aggressive behaviour, be it violent or abusive, will not be tolerated and may result in person or persons being removed either temporarily or permanently excluded from all Escapade Group Websites. In extreme cases, the police may be contacted.

• Below are example of types of behaviour that would be found unacceptable; this is not an exhaustive list. Our team understand that an upset or distressed person or persons do not always act in a reasonable manner, and will take this into consideration when trying to deal with a misunderstanding or complaint.

• Using bad language or swearing at our team, contractors or other visitors

• Any physical violence towards any member of the team, contractors, or other  guests, such as pushing or shoving.

• Verbal abuse towards our team in any form including verbally insulting the staff

• Racial abuse and sexual harassment

• Persistent or unrealistic demands that cause stress to team will not be accepted. Requests will be met wherever possible, and explanations given when they cannot.

• Causing damage/stealing from the company premises

• Being under the influence of drugs or alcohol

• Failing to follow reasonable instructions given by our team, to safeguard the welfare of person or persons

• Acting in any manner that would cause distress or injury to any of our animals.

We ask you to treat our team and guests courteously at all times.

PHOTOGRAPHY POLICY

• At Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon we may periodically conduct photography and video recording, either by our team or authorised third parties. These recordings may include visitors within the park. Notices regarding such activities will be prominently displayed at the entrance on days when filming or photography is scheduled.

• By entering our Website and accepting our terms of service, you grant consent for the use of your likeness in any images or videos captured for the purposes of advertising, promotional materials, and internal documentation.

• This consent includes the right to edit, modify, and distribute the materials. You acknowledge that you will not receive any compensation for the use of these images, and all copyrights will remain the exclusive property of Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon or the designated third party conducting the recording.

• If you do not wish to appear in photographs or videos, it is your responsibility to notify a member of our team, who will assist in ensuring your exclusion from any footage.

 Personal Photography, Videography & Social Media

• Visitors are welcome to take photographs and videos of their own children or guests for your own personal use. We kindly ask that you respect the privacy of others by refraining from capturing images or videos that include other visitors or their children without explicit permission, this includes any Social Media Posts.

Equipment Restrictions

• For the safety and privacy of all guests, the use of GoPro cameras or similar devices is not permitted in indoor areas.

Drone Usage and Commercial Photography

• The use of drones is strictly prohibited on-site. 

• Additionally, any professional or commercial photography requires prior written authorisation from management by emailing centralmarketing@escapadegroup.com

(HOBBLEDOWNS ONLY)

Zoonosis 

• Zoonosis are infections that can spread between animals and humans, simple hygiene measures will help protect you and your family during your visit. Full information is on Zoonosis can be found on our Website. Upon arrival at our attractions, you must familiarise yourself with Zoonosis Safety Information and locations of Handwashing facilities

Handwashing

• Wash your hands thoroughly with soap and water after touching animals, feeding them, or coming into contact with animal enclosures or bedding.

• Hand sanitiser alone is not sufficient after animal contact; please use the handwashing stations provided

Eating and Drinking

• Avoid eating or drinking in animal areas. Always wash your hands before eating, drinking, or using food items like bottles, dummies, or toys.

Keep Personal Items Safe

• Do not bring items like dummies, toys, or bottles into animal areas, as these can easily
become contaminated.

Supervise Children

• Ensure children are actively supervised closely and reminded to wash their hands after animal contact and before eating or drinking, before and after playing.

Stay Safe Around Animals

• Avoid touching your face, especially your mouth or eyes, while interacting with animals or their environment.

HOBBLEDOWN HEATH/GRIPPED SPECIFIC

Parking

Our parking facilities are managed by a trusted third-party company specialising in parking management across the UK. To use the car park, visitors must purchase a parking ticket either on the site or conveniently through an online platform. Additionally, Pass Holders have the option to purchase a monthly parking pass. Please note that purchasing any parking product implies acceptance of the Parking companies terms and conditions.

Complaint Handling Policy

• We understand that things can go wrong from time to time and do our very best to resolve matters fully on the day. If this hasn't gone to plan, please email us with your complaint to Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon FAO The Manager, within 12 weeks of your visit, complaints received after this date will not be considered for review.  Our management team will review your complaint and will be in touch within 7 days to resolve this for you. 

• For more complex complaints, we may need a little more time to fully investigate and resolve matters for you, we will endeavour to resolve promptly and will always keep you up to date. 

• Please provide your name, booking reference number, email address and mobile number as part of your email. 

Family-friendly visitor attraction

• A Responsible Person must remain on the premises at all times with the child/children under their care. As we are a family attraction, it is our policy to never permit adult-only OR child-only groups to enter. 

• Kidspace: The ratio of Responsible Person/s to children is 1 to 4 children. This ratio includes 13-17 year olds who are not permitted on the equipment.

• Hobbledowns: The ratio of Responsible Person/s to children is 1 adult to 5 children. 

Keep a watchful eye

• Our team will always keep a watchful eye on children as they go about their normal tasks; however, children always remain the full responsibility of the Responsible Person at all times. 

Statement on Active Supervision and Responsible Person

• Active supervision is the continuous and attentive monitoring of children by a Responsible Person to ensure their safety and well-being. This involves being physically present, actively engaged, and ready to intervene when necessary. Simply being in the same area is not enough—Responsible Person/s must observe, anticipate risks, and guide children’s behaviour to prevent accidents or harm. A Responsible Person is someone who is legally and practically capable of supervising a child and acting on their behalf to safeguard their welfare. This includes:

• Parents and legal guardians – Individuals with direct responsibility for the child’s care and well-being.

• Designated caregivers – Adults specifically assigned to supervise, such as teachers, group leaders, or childminders.

• Responsible family members – Older siblings or relatives (typically aged 16 or over) who have been entrusted with supervision and can act in the child's best interest.

•  A Responsible Person must be capable of enforcing safety rules, recognising risks, and taking appropriate action in an emergency. In all environments, especially those with play equipment, water features, or other potential hazards, active supervision is essential to safeguarding children’s welfare and ensuring a safe and enjoyable experience.

Age-friendly

• We realise that children of different ages play differently. For everyone’s safety please adhere to all age and height restrictions.

Neat and Tidy

• Litter makes Hobblers sad! Please keep Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon tidy by using the bins provided.

Ouch! Help!

• Please inform us if a member of your party has any sort of accident – one of our trained first aiders should take a look and make a report. We take all accidents seriously.

No smoking

• We have declared Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon a smoke-free attraction; this includes vaping. Please respect this decision, and the children around you.

Dressed to play

• HOBBLEDOWNS: Adventure can sometimes be a little messy, so come dressed for all weathers, and ready to play both indoors and out. We recommend long sleeves, trousers, and trainers suitable for climbing. We also recommend you wear an outfit you don’t mind getting a little scruffy and wet if you're planning on playing outside.

• Socks are required for the soft play, zorbs, and bouncing pillows. If you plan on using the High Ropes, wear secure footwear.

• High-heels are not recommended for mums (or dads!) since our Website has rustic dirt paths, gravel, cobblestones and grassy fields.

Helping the little ones

• Under-fives must be accompanied by a Responsible Person on all the play frames. We have designed our playframes with ‘one size fits all’ in mind! However, for the safety of the young ones, children over four are not permitted in designated toddler areas.

Hobbledowns ONLY: Respect our furry friends

• Please show respect the animals, and avoid any behaviour which may scare or agitate them - this includes entering or throwing items into animal enclosures. Unless signs indicate otherwise, please do not feed the animals. When using one of our walkthroughs, always stay on the designated path, and wash your hands after exiting.

Feeling peckish?

• HOBBLEDOWNS: You are not permitted to bring your own food or drink into the Hobblings' play barn or party areas; however, we do offer outdoor picnic areas.

• KIDSPACE: You are not permitted to bring your own food or drink into the attractions

Diamonds are forever

• Please always be mindful of any personal items like watches, jewellery, wallets or glasses. We suggest you keep all valuables at home. We cannot accept liability for loss or theft, nor can we be held responsible for loss of or damage to cars in the car park.

Polite little angels

• Excitable children can sometimes forget their P’s and Q’s; at Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon we want everyone to respect each other’s diversity and uniqueness.

• Please be mindful of how you and your children interact with those around them. Disrespectful and abusive behaviour towards others - either customers or team members - will result in you being asked to leave.

Fun but fair play

• All our play equipment is designed for maximum fun and has been inspected in line with the requirements set out in BSEN1176:2008. We therefore cannot be held responsible for accidents which occur as a result of playing on our equipment.

Play and a place to eat

• Please don’t allow your children to bring food or drink in the play frames. We keep eating areas separated from the play equipment at Hobbledown/Hobbledown Heath/Gripped/Watermouth Castle/Kidspace Romford/Kidspace Croydon for a reason - we want to avoid slips, trips and choking

GRIPPED SPECIFIC

• VIEWPOINT Photography and Video Footage

 The Viewpoint add-on camera system records video and images. By choosing to use this service, you accept that you will be filmed for the production of stills and video. This footage may be used by Gripped London for promotional purposes. If you would prefer not to share your footage, please let a member of the team know when booking.

Gripped London do not accept any liability if the video service cannot be provided for whatever reason. Data provided when booking, including your e-mail and mobile phone number will be shared for the purpose of providing you with the footage.

In the case of children under the age of 18, you accept and consent by making the booking that still or video images of children will be taken when purchasing the video service.

Many of our visitors will also be capturing video and photographs whilst using the Gripped London. By attending our site, you understand and accept that we are not responsible for the use of any images of you that may be captured in this way

1.We do not accept cash payments on site

2.Food and drink may not to be taken onto the play equipment

3.Only food and drink purchased on-site may be consumed inside the Indoor play barn - however, we do have picnic areas throughout our outdoor play areas

4.We kindly ask that all guests follow the Rules of Play

Group bookings are very welcome! Please note for Group bookings our ratios of supervision requirements are 1 adult for every 4 children. However children with special education needs(SEN) should have the appropriate and suitable adult superviosn based on thier additional needs.

If you have booked add-on tickets to the net park, please ensure you wear suitable footwear. Trainers are ideal - open-toed shoes, flip-flops, sandals, high heels and slides are not permitted.

Hobbledown Heath's paths are rustic, and may not be suitable for wheelchairs or small-wheeled buggies.

Tickets are non-refundable. However you can change the date of your visit up to 1 day before the due date. There is an administration charge of £10 for this and you can do this by viewing your tickets via your online guest account. 

I, the identified signer of this waiver am either the participant (aged 18 years or over) or the parent/legal guardian of the identified individual named above who is under 18 years of age. If I am not the parent or legal guardian of the child, I am consequently permitted by their parent/guardian to act on their behalf, including the signing of this waiver. 

Is the person taking part over 1.3m tall? 

I permit that the identified individual can participate in the Speed Slide activity organised by Gripped London Limited on the date and time booked.   

I acknowledge that if the participant is under the age of 15 years old, they must be supervised at all times by an adult over the age of 18, whilst participating in this activity. 

I understand that Gripped London may need to close the Speed Slides due to adverse weather such as heavy rain and/or thunder and lightening. If this is the case, the ticket is non-refundable and a voucher can be claimed instead. Add Question 

Terms and Conditions 

In consideration of myself or the child participating in this activity, I agree to the following:   

1) I certify that I am at least 18 years old and am aware of the age, height, weight and medical restrictions in place; confirming that the participant is at least 1.3m tall and weighs at least 20kg and no more than 120kg and is in suitable medical condition to participate. I understand that failure to abide by these conditions significantly increases the risk of harm to the participant, other participants as well as Gripped London’s employees.   

2) By execution of this agreement, I acknowledge my understanding of the risks of the activities and its context of a physically challenging experience. I knowingly agree to accept and assume all risks and liabilities associated with the activities both known and unknown.   

3) I agree that as a participating supervising adult, I will allow the child to participate only to the extent of their skill level.  

4) Participant skill and ability will be assessed and monitored by Team Members. If you are unable to complete the practice course or take too long to complete a jump then for your safety and the enjoyment of other guests, the Instructor will end the session.  

5) Gripped London provides all participants with the required essential safety equipment that must always worn when participating, including a harness and helmet. Guests must also comply with the mandatory clothing and footwear requirements.  

6)Gloves are highly advisable to wear by all participants, however Gripped London does not provide these. Guests using the attraction without gloves do so at their own risk. 

7) I understand that Gripped contains extremely high-risk activities and carries a high risk of injury. Following instructions and practicing the correct form and technique will minimise injury potential but not completely eradicate the risk of injuring myself. By partaking in this activity, I understand that I may get injured, even if I use the attraction correctly.   

8) I agree that Gripped London Limited will not be liable for any personal belongings whilst I complete the activity.  

9) I agree that I/the participant will adhere to all safety rules dictated by the team on the day of the activity.   

10) Any participants deliberately breaching the attractions rules and regulations, putting themselves or others in harm’s way or inability to conduct themselves in a safe manner will result in immediate expulsion from the park without a refund.  

11) I understand that bookings are non-refundable or transferable. 

I, the identified signer of this waiver am either the participant (aged 18 years or over) or the parent/legal guardian of the identified individual named above who is under 18 years of age. If I am not the parent or legal guardian of the child, I am consequently permitted by their parent/guardian to act on their behalf, including the signing of this waiver. 

Is the person taking part over 1.4m tall? 

I permit that the identified individual can participate in the Zip Trek course organised by Gripped London Limited on the date and time booked. 

I acknowledge that if the participant is under the age of 15 years old, they must be accompanied on the activity at all times by a participating adult over the age of 18, who will also need a ticket for the activity. One adult can accompany up to 4 children. 

I understand that Gripped London may need to close the Zip Trek due to adverse weather such as heavy rain and/or thunder and lightening. If this is the case, the ticket is non-refundable and a voucher can be claimed instead. 

Add Question 

Terms and Conditions 

Checkbox - ""I agree"" * 

In consideration of myself or the child participating in this activity, I agree to the following:   

1) I certify that I am at least 18 years old and am aware of the age, height, weight and medical restrictions in place; confirming that the participant is at least 1.4m tall and weighs at least 20kg and no more than 120kg and is in suitable medical condition to participate. I understand that failure to abide by these conditions significantly increases the risk of harm to the participant, other participants as well as Gripped London’s employees.   

2) By execution of this agreement, I acknowledge my understanding of the risks of the activities and its context of a physically challenging experience. I knowingly agree to accept and assume all risks and liabilities associated with the activities both known and unknown.   

3) I agree that as a participating supervising adult, I will allow the child to participate only to the extent of their skill level.  

4) Participant skill and ability will be assessed and monitored by Team Members. If you are unable to complete the practice course or take too long to complete a jump then for your safety and the enjoyment of other guests, the Instructor will end the session.  

5) Gripped London provides all participants with the required essential safety equipment that must always worn when participating, including a harness and helmet. Guests must also comply with the mandatory clothing and footwear requirements.  

6)Gloves are highly advisable to wear by all participants, however Gripped London does not provide these. Guests using the attraction without gloves do so at their own risk. 

7) I understand that Gripped contains extremely high-risk activities and carries a high risk of injury. Following instructions and practicing the correct form and technique will minimise injury potential but not completely eradicate the risk of injuring myself. By partaking in this activity, I understand that I may get injured, even if I use the attraction correctly.   

8) I agree that Gripped London Limited will not be liable for any personal belongings whilst I complete the activity.  

9) I agree that I/the participant will adhere to all safety rules dictated by the team on the day of the activity.   

10) Any participants deliberately breaching the attractions rules and regulations, putting themselves or others in harm’s way or inability to conduct themselves in a safe manner will result in immediate expulsion from the park without a refund.  

11) I understand that bookings are non-refundable or transferable.

I, the identified signer of this waiver am either the participant (aged 18 years or over) or the parent/legal guardian of the identified individual named above who is under 18 years of age. If I am not the parent or legal guardian of the child, I am consequently permitted by their parent/guardian to act on their behalf, including the signing of this waiver.  

I permit that the identified individual can participate in the Bag Jump activity organised by Gripped London Limited on the date and time booked.   

I acknowledge that if the participant is under the age of 15 years old, they must be supervised at all times by an adult over the age of 18, whilst participating in this activity. 

I understand that Gripped London may need to close the Bag Jump due to adverse weather such as heavy rain and/or thunder and lightening. If this is the case, the ticket is non-refundable and a voucher can be claimed instead. Add Question 

Terms & Conditions 

In consideration of myself or the child participating in this activity, I agree to the following: 

1) I certify that I am at least 18 years old and am aware of the age, height, weight and medical restrictions in place; confirming that the participant is at least 1.3m tall and weighs no more than 135kg and is in suitable medical condition to participate. I understand that failure to abide by these conditions significantly increases the risk of harm to the participant, other participants as well as Gripped London’s employees. 

2) By execution of this agreement, I acknowledge my understanding of the risks of the activity and its context of a physically trialling experience. I knowingly agree to accept and assume all risks and liabilities associated with the activity both known and unknown. 

3) I agree that as a participating supervising adult, I will allow the child to participate only to the extent of their skill level. 

4) Participant skill and ability will be assessed and monitored by Team Members prior to using the attraction. If your skills/abilities are not suitable for you to use the attraction safely, then you will be refused access to the attraction for your safety and the safety of others. 

5) I understand that this is a high-risk activity and carries a risk of injury. The correct jump form and technique will minimise injury potential but not completely eradicate the risk of injuring myself. By partaking in this activity, I understand that I may get injured, even if I slide correctly 

6) Guests must also comply with the mandatory clothing and footwear requirements. 

7) I agree that Gripped London Limited will not be liable for any personal belongings at any point in the course. 

8) I agree that the participant will adhere to all safety rules dictated by the team on the day of the activity. 

9) Any participants deliberately breaching the attractions rules and regulations, putting themselves or others in harm’s way or inability to conduct themselves in a safe manner will result in immediate expulsion from the park without a refund. 

10) I understand that bookings are non-refundable or transferable with the exception of an activity closure, in this instance a refund will be issued for the specific activity booking only. 

I, the identified signer of this waiver am either the participant (aged 18 years or over) or the parent/legal guardian of the identified individual named above who is under 18 years of age. If I am not the parent or legal guardian of the child, I am consequently permitted by their parent/guardian to act on their behalf, including the signing of this waiver. 

Is the person taking part over 1.4m tall? 

I permit that the identified individual can participate in the High Ropes and/or Zip Trek course organised by Gripped London Limited on the date and time booked. 

I acknowledge that if the participant is under the age of 15 years old, they must be accompanied at all times by a participating adult over the age of 18, who will also need a ticket for the activity. One adult can accompany up to 4 children. 

I understand that Gripped London may need to close the High Ropes due to adverse weather such as heavy rain and/or thunder and lightening. If this is the case, the ticket is non-refundable and a voucher can be claimed instead.d Question 

Terms and Conditions 

 Checkbox - ""I agree"" * 

In consideration of myself or the child participating in this activity, I agree to the following:   

1) I certify that I am at least 18 years old and am aware of the age, height, weight and medical restrictions in place; confirming that the participant is at least 1.4m tall and weighs at least 20kg and no more than 120kg and is in suitable medical condition to participate. I understand that failure to abide by these conditions significantly increases the risk of harm to the participant, other participants as well as Gripped London’s employees.   

2) By execution of this agreement, I acknowledge my understanding of the risks of the activities and its context of a physically challenging experience. I knowingly agree to accept and assume all risks and liabilities associated with the activities both known and unknown.   

3) I agree that as a participating supervising adult, I will allow the child to participate only to the extent of their skill level.  

4) Participant skill and ability will be assessed and monitored by Team Members. If you are unable to complete the practice course or take too long to complete a jump then for your safety and the enjoyment of other guests, the Instructor will end the session.  

5) Gripped London provides all participants with the required essential safety equipment that must always worn when participating, including a harness and helmet. Guests must also comply with the mandatory clothing and footwear requirements.  

6)Gloves are highly advisable to wear by all participants, however Gripped London does not provide these. Guests using the attraction without gloves do so at their own risk. 

7) I understand that Gripped contains extremely high-risk activities and carries a high risk of injury. Following instructions and practicing the correct form and technique will minimise injury potential but not completely eradicate the risk of injuring myself. By partaking in this activity, I understand that I may get injured, even if I use the attraction correctly.   

8) I agree that Gripped London Limited will not be liable for any personal belongings whilst I complete the activity.  

9) I agree that I/the participant will adhere to all safety rules dictated by the team on the day of the activity.   

10) Any participants deliberately breaching the attractions rules and regulations, putting themselves or others in harm’s way or inability to conduct themselves in a safe manner will result in immediate expulsion from the park without a refund.  

11) I understand that bookings are non-refundable or transferable.