Helping you enjoy your visit - whatever your needs may be

 

The hobblers want everyone to enjoy their visit to Hobbledown Heath. It should be an adventure full of fun and discovery! Play is at the heart of what we do, and we are always willing to provide extra support to those who need it - we want to ensure you can get the most enjoyment out of what we have to offer.

If you think you will need additional support during your visit or wish to contact us to discuss your needs, please do so at hounslowinfo@hobbledown.com, or on 0203 885 0074.

 

Admission

 

If you require a carer to accompany you on your visit, we will offer an admission ticket free of charge for them. This will be provided for you at the entrance once the team have checked the necessary paperwork. This could be any of the following: Evidence of DLA/PIP payments, Access Card or a valid Blue Badge dated within the last 12 months.

 

Getting around Hobbledown Heath

 

Dedicated disabled car parking is available. These spaces are as close to the entrance as possible. Look out for the signs as you drive in.

Being an outdoor site, we are subject to the wonderful British weather. This does make some grassy areas muddy on occasion and difficult to traverse by wheelchair. All other areas are either hard-standing or gravel paths and should not present any difficulty.

Our indoor restaurant facilities are easily accessible and there is plenty of seating as well as shaded areas available.

There is a lift within the indoor playbarn, meaning guests can access the upstairs party spaces without having to use the stairs.

Disabled toilet facilities are available within the play barn, as are low level hand-washing stations throughout the park.

 

The Play Areas

 

Many of our play areas are designed to test the imagination and invite everyone to explore the objects: under, over, below and through the various elements. They require some physical (and mental) stamina. This presents some challenges to anyone with prosthetic limbs or other physical impairments. And for this reason, adult supervision is also required when using the play activities.

 

Other restrictions apply for certain courses or activities. These are in place to ensure your safety.

 

Zorbing

Maximum age 13. Socks must be on, shoes must be off. Participants must be supervised by an adult at all times whilst using the zorbs, on a one adult to one child ratio. Participants remain the responsibility of the accompanying adult at all times.

 

Gripped Net Park

Available to everyone aged 4 and above. For children aged between 4 and 6, adult supervision is required. Suitable footwear must also be worn: closed toe with secure back straps. Trainers are ideal, flip flops most definitely not!

 

Gripped Zip Trekking

Available to everyone aged 7 and above. Minimum height 1.3m. Maximum weight 135kg. Participants must wear comfortable, moveable clothing and closed-toe shoes. No skirts permitted. Long hair must be tied back. No loose belongings or valuables allowed.

 

Gripped High Ropes

Available to everyone aged 7 and above. Minimum height 1.4m. Maximum weight 120kg. Participants must wear comfortable, moveable clothing and closed-toe shoes. No skirts permitted. Long hair must be tied back. No loose belongings or valuables allowed.

 

All Gripped activities are not suitable for non-ambulant guests. All guests must be able to walk unaided in order to experience Gripped. Otherwise, disabled guests must have a minimum of 1 helper and a maximum of 3 helpers with them.

 

Hearing Loops

 

We do not have a hearing loop installed, but the Birds of Prey shows are broadcast using a microphone and speakers.

 

Additional Information

 

Assistance dogs are welcome if needed, but must be kept on a lead at all times. Unfortunately dogs are not permitted within the animal walkthroughs though.

Water refill stations are available, or members of the team will refill your bottles for you.

We have many first-aid qualified staff on site with access to the necessary first aid kit if needed.