Role of an Essential Companion

Unfortunately, Wheelchair hire is not available at the venue. If you require the use of a wheelchair, we kindly advise bringing your own. Should you have any specific accessibility requirements or enquiries, we recommend contacting the team in advance of your visit so they can provide appropriate assistance.

Hobbledown Heath has five accessible toilet facilities available for visitors. These are located at the following locations:

Before you enter reception
Beside Hobnosh restaurant
Upstairs in the Great Barn
Next to the Hobnosh Snack Shack
At Gripped
All of these toilets are designed to be accessible for wheelchair users and their carers, and no key is required to unlock any of the doors.

Baby changing facilities are available in all the toilets located in the Great Barn. These facilities are designed to accommodate parents with young children.

If you don’t currently hold an Access Card, we have introduced a free registration system specific to The Escapade Group. This allows you to register your needs in advance at no cost and access the same benefits. Please click here to apply.

Click HERE to apply for your Nimbus card to get your Essential Companion ticket.

Please visit Nimbus website here to understand more about the access card.

Please find our Accessibility Statement here

The Role of an Essential Companion – By accepting the Essential Companion ticket your Companion accepts responsibility for providing you with the support you need to visit Hobbledown Heath. This includes being able to provide you with additional assistance during the course of an emergency evacuation. The team at Hobbledown Heath are unable to provide assistance in excess of their typical roles and general reasonable adjustments so it’s important that, if you need help moving around, your Essential Companion is ready, willing and able to support you with this.

We try to make your visit to Hobbledown as enjoyable as possible and we always try to accommodate as many people as we can. 

Hobbledown Heath's paths are rustic, and may not be suitable for all wheelchairs or small-wheeled buggies.

Essential Companion tickets must be purchased online, through our website booking system which links with Nimbus Disability’s portal, ensuring the necessary ID checks take place and that we are aware of all accessibility requirements.

Essential Companion tickets are available free of charge for visitors who hold an Access Card featuring the +1 or +2 symbol.

The Access Card is a recognised way to communicate your accessibility needs across thousands of venues in the UK and Europe, including The Escapade Group. With an Access Card, there’s no need to carry extra paperwork to explain your requirements.

Essential Companion tickets are available free of charge for visitors who hold an Access Card featuring the +1 or +2 symbol.

Yes, we offer Essential Companion Tickets free of charge to visitors who hold an Access Card with the +1 or +2 symbol. This ensures we can provide the best possible experience for everyone.

An Essential Companion ticket provides free entry for a carer to our Escapade venues.

Essential Companion tickets must be booked online with your admission tickets. You will need to purchase the correct ticket type for your visit and your access card will unlock the essential companion option.

Yes, Hobbledown Heath has a lift to enable wheelchair and push chair users to access our Party balcony on the first floor.