Is there a shop for souvenirs and gifts?

Yes - visit the Merchant's Shop, where there are lots of fabulous souvenirs that can be purchased. Our shop is not big, so we ask that you visit in small groups, and that all children are supervised.

Related FAQs

The Great Barn is West London's largest indoor play center. It's a magical space filled with adventure, exploration, and play, perfect for children and families. To access the indoor barn as part of your school visit, speak to the team to add this onto your day. There is a charge per child for access.

500 is the biggest school group we have booked to date, so numbers are not an issue. However, we will always insist that there is a minimum 15 to qualify as a school visit, with a ratio of 1 adult for every 5 children.

If you'd like to bring additional adult/s, simply buy them their own additional general admission ticket. If you have a very small school or only want to treat a very select number of pupils, then 15 is the minimum. All bookings need to be made in advance.

As long as you like, essentially! On off-peak days, we open at 10am and close at 5pm (teachers – if you manage that long we will give you a special medal!)

We have a risk assessment and guidelines that can be used. Please email hounslowinfo@hobbledown.com for a copy.

All invoices need to be paid in full 14 days before your visit. Bookings will be cancelled 14 days before where payment has not been received.
The cancellation of bookings can be honoured up to 4 weeks before the booking date with no charge.
Please note the below charges if cancellations are required closer to the booked date:
Bookings cancelled within 28 days of their booking date - 50% of the invoice amount will be payable.
Bookings cancelled between 14 & 28 days of the booking - 75% of the invoice amount will be payable.

The two free raffle tickets will be issued automatically with every confirmed school booking made from 05.10.2024.
Raffle tickets are for general admission entry only.
Tickets will be included as part of the same transaction at the point of booking, ensuring all records are maintained in one place without the need for separate documentation.
Schools do not need to submit a separate request for tickets; they will receive them at the time of booking.
The free raffle tickets are non-transferable and cannot be exchanged for cash or any other items.
This offer is valid for school bookings made during the promotion period.
The Escapade group reserves the right to modify or cancel this promotion at any time without prior notice.
We reserve the right to withdraw the promotion without refund for misuse of the voucher or breach of terms and conditions.
By participating in this promotion, schools agree to abide by these terms and conditions.

Hobblers are not unreasonable people, so if there is a genuine issue we will do our very best to accommodate any changes.

We do not offer discount on membership for Home Education customers. However, our membership represents great value and comes with a number of benefits.

Members are entitled to a 15% discount for all children across all our parties and all animal experiences except Bird of Prey experiences. Members will also get discounted entry to our special events. And we offer a lifetime price guarantee – never pay a higher price as long as you renew your membership before your renewal date.

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