Have fun while staying safe
Family-friendly visitor attraction
Adults must remain on the premises at all times with the child/children under their care. As we are a family attraction, it is our policy to never permit adult-only OR child-only groups to enter.
Respect our furry friends
Please show respect the animals, and avoid any behaviour which may scare or agitate them - this includes entering or throwing items into animal enclosures. Unless signs indicate otherwise, please do not feed the animals. When using one of our walkthroughs, always stay on the designated path, and wash your hands after exiting.
Neat and Tidy
Litter makes Hobblers sad! Please keep Hobbledown Heath tidy by using the bins provided.
Please inform us if a member of your party has any sort of accident – one of our trained first aiders should take a look and make a report. We take all accidents seriously.
We have declared Hobbledown Heath a smoke-free attraction; this includes vaping. Please respect this decision, and the children around you.
Dressed to play
Adventure can sometimes be a little messy, so come dressed for all weathers, and ready to play both indoors and out. We recommend long sleeves, trousers, and trainers suitable for climbing. We also recommend you wear an outfit you don’t mind getting a little scruffy and wet if you're planning on playing outside.
Socks are required for the soft play, zorbs, and bouncing pillows. If you plan on using the High Ropes, wear secure footwear.
High-heels are not recommended for mums (or dads!) since our site has rustic dirt paths, gravel, cobblestones and grassy fields.
Helping the little ones
Under-fives must be accompanied by an adult on all the play frames. Parents, don’t worry - we have designed our playframes with ‘one size fits all’ in mind! However, for the safety of the young ones, children over four are not permitted in designated toddler areas.
Children - how many can you cope with?
One is sometimes enough; we allow you as many as five! Our permissible limit of one adult to five children means that in our challenging, adventurous park, you can always maintain your duty of care to the children.
The Hobnosh we offer for sale on site is very tasty, and reasonably priced. You are not permitted to bring your own food or drink into the Hobblings' play barn; however, we do offer outdoor picnic areas.
Diamonds are forever
Please always be mindful of any personal items like watches, jewellery, wallets or glasses. We suggest you keep all valuables at home. We cannot accept liability for loss or theft, nor can we be held responsible for loss of or damage to cars in the car park.
Polite little angels
Excitable children can sometimes forget their P’s and Q’s; at Hobbledown Heath we want everyone to respect each other’s diversity and uniqueness.
Please be mindful of how you and your children interact with those around them. Disrespectful and abusive behaviour towards others - either customers or team members - will result in you being asked to leave.
Keep a watchful eye
Our team will always keep a watchful eye on children as they go about their normal tasks; however, children always remain the full responsibility of the parent/guardian at all times.
We realise that children of different ages play differently. For everyone’s safety please adhere to all age and height restrictions.
Fun but fair play
All our play equipment is designed for maximum fun and has been inspected in line with the requirements set out in BSEN1176:2008. We therefore cannot be held responsible for accidents which occur as a result of playing on our equipment.
Play and a place to eat
Please don’t allow your children to bring food or drink in the play frames. We keep eating areas separated from the play equipment at Hobbledown Heath for a reason - we want to avoid slips, trips and choking.