How do I change the date of my booking?

All our tickets are non-refundable, but the date of your visit can be changed as long as your original visit date has not yet passed. To change your visit date, Create an account on our website, using the email address you purchased the original ticket with, log into your account on our website to make any changes. Please note that any booking changes will incur an administration fee of £10

Related FAQs

We offer one free carer ticket (for a carer aged 18 or over) when accompanying a disabled visitor paying the standard general admission rate.

To receive the free carer ticket, please bring proof of eligibility to the entrance. This can include evidence of DLA/PIP payments, an Access Card, a National Disability Card, a Carers Card, or a Blue Badge dated within the last 12 months.

Our team will check your documents on arrival, and once confirmed, a carer ticket will be issued.

Unless you've bought an 'Open Dated Pumpkin Patch Ticket (Pumpkin Included', your entry ticket does not include the cost of pumpkins. After selecting your pumpkin, you will need to purchase it separately. Pumpkins are priced according to size.

The pumpkin patch is located on a green meadow beside the River Crane. It is a 5-minute woodland walk from the main Hobbledown Heath location and car park. 

The Patch is easily accessible by public transport, and is located less than one hour from central London. 

🚇 The nearest tube station is Hounslow Central which is on the Piccadilly line - 23 minutes journey time from Hammersmith.

🚆 The nearest train stations are Feltham and Hounslow.

🚌 The 117 & 235 buses stop outside Hobbledown Heath.

🚗 If you are visiting by car, please park at the main Hobbledown Heath car park. This is managed by a third party, and is chargeable.

No - under 2s go free. However, please book them a free under 2s ticket, and bring proof of age on the day.

This October, come and celebrate the season by taking a stroll around the pumpkin patch why not pick out your favourite pumpkin* straight from our very own patch. Enjoy a whole range of seasonal delights - including pumpkins galore, seasonal games, and Instagram-worthy photo.

The pumkpin patch is open on selected dates and times during October. To view the operating hours please visit the opening time page https://www.hobbledown.com/hounslow/plan-your-visit/opening-times-prices/

The pumpkin patch is a separate event and will require either a standalone ticket or you can purchase a bundle ticket that will include same day entry for Hobbledown and pumpkin patch access .
For full detail on all our tickets or to make a booking please visit https://www.hobbledown.com/hounslow/whats-on/hobbledown-heath-pumpkin-patch/

Our pumpkin patch is located in an open field and guests may encounter uneven ground and temporary surfaces throughout the event. While we strive to make the experience enjoyable for everyone, weather conditions impact the condition of the ground.

All ages are welcome to our pumpkin patch with adult supervision required for all children under the age of 18. 1 adult can be responsible for upto 5 children.

Yes; Our pumpkin patch is held in an open field and is not undercover, therefore we recommend wearing weather-appropriate warm clothing and suitable footwear.
In the event of severe weather that may pose a risk to visitor/team safety, a decision will be made regarding whether the event can go ahead. If the event is cancelled, we will notify you via email as soon as possible with details on how to rebook. Please be aware that refunds will not be available.

We understand that things can go wrong from time to time and do our very best to resolve matters fully on the day. Please speak to a duty manager on site. If we were unable to resolve this on the day, please email us with your complaint to hounslowinfo@hobbledown.com FAO The Manager, within 12 weeks of your visit. Our management team will review your complaint and will be in touch within 7 days to resolve this for you.
For more complex complaints, we may need a little more time to fully investigate and resolve matters for you, we will endeavour to resolve promptly and will always keep you up to date.
Please provide your name, booking reference number, email address and mobile number as part of your email.

The pumpkin patch is located on a green meadow beside the River Crane. It is a 5-minute woodland walk from the main car park located at Hobbledown Hounslow. The Car park is managed by a third party company. Pay stations are accessible within the car park. Pre-booked all day parking is £3.50 per day. Alternatively, the first 30 minutes for drop off and pick ups are free of charge. Parking costs £1 per hour thereafter and payable by card only. There are no concessions for disabled parking but we do have a limited number of disabled parking spaces. Please see individual machines for more details. We also have limited electric car charging bays.If you have a valid Hobbledown Heath Annual pass you have the option to purchase either a 6 month or 12 month Parking Pass, please call us on 0203 885 0074. For parking charges enquiries please email help@avalonparking.com

Animals are not permitted,with the exception of guide and assistance dogs. Please note the car park is very open and provides very little shade.

Our pumpkin patch is open on the following dates:
26th, 27th and 28th Sept 2025
3rd, 4th, 5th Oct 2025
10th, 11th, 12th Oct 2025
16th, 17th, 18th, 19th Oct 2025
20th, 21st, 22nd, 23rd, 24th, 25th, 26th, 27th, 28th, 29th, 30th, 31st October
1st and 2nd Nov 2025

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