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FAQs
- Bird of Prey Hownslow FAQs
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Admissions and Tickets Hounslow
- What ticket do I need if there are more adults than Toddlers for our Toddler visit?
- What days are toddler tickets available?
- Can we book a carer's general admission ticket?
- How much do general admission day tickets cost?
- Do you sell disabled general admission tickets?
- Do you sell discounted general admission day tickets?
- Do I need an account to book general admission tickets?
- Do you sell a general admission Family day ticket?
- Why are general admission tickets more expensive on the day?
- Can we reschedule or postpone our general admission day tickets?
- How do Annual pass holders book general admission day tickets?
- Can I purchase an annual or 6 month car park pass if I am not an annual pass holder?
- Why are the Prices are different?
- Who pays to visit Hobbledown Heath?
- How much is the booking fee?
- The Important Stuff when purchasing general admission tickets
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Animal Experiences Hounslow
- Is general admission included in the price of the animal experiences?
- Is the Capybara Experience suitable for wheelchair users
- If someone is running late for an animal experience how late can they be?
- How long does the capybara experience last for?
- I am over 65 years old, can i take part in capybara feeding?
- Does an adult have to be present with the zoo keeper experience?
- What additional information do I need for animal experiences?
- With regards to the capacity allowed for the feed. What happens if someone taking part requires a carer, for example the particapant has special needs that require very close supervision. Can the carer stay with the participant during the experience?
- Can we add more adult spectators to the animal experiences?
- Do you do Animal Experiences?
- What animal experiences are suitable for younger children?
- What clothing should I wear for animal experiences?
- What happens if it rains during an animal experience
- Can I stay after my animal experience
- Can adults do animal experiences?
- Do you rehome animals?
- What Animals do you have at Hobbledown Heath?
- It is hot weather today, can I wear shorts?
- Car Park Hounslow
- Facilities & Accessibility Hounslow
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Food & Drink Hounslow
- Can we bring our own alcohol onto the property?
- Can we bring our own food?
- Is there a café on site?
- Do you have a Restaurant on site?
- When are Last food orders?
- What food do you sell?
- Do you have options for Vegans, Vegetarians and Celiacs(gluten free)?
- Can we bring in our own cake and food if we have purchased a general admission ticket?
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General Information Hounslow
- Can you buy kids socks at Heath?
- Can I buy spare clothes at Hobbledown Heath?
- Are there lockers at Hobbledown Heath?
- Is Hobbledown Heath in the ULEZ zone?
- Is there air conditioning in the play barn?
- Do Hobbledon Heath offer work experience to young people?
- Can I have details about the Bird of Prey shows?
- Can I visit without a child?
- Can we leave our children with you unsupervised?
- Can you list the different areas?
- I am having trouble booking online.
- Do you accept cash?
- I wish to make a complaint, who should I contact?
- What are your Contact details?
- What is Crystallite?
- Do you have an indoor seating areas?
- Do you have first aid facilities on site?
- Do you have a Gift Shop?
- Do you sell Gift Vouchers?
- What is Gripped?
- How big is Hobbledown Heath?
- How long is the net park session?
- How old should we be to visit?
- I need to speak to someone?
- Is there a map of Hobbledown?
- Do you have a Lost Property department?
- What facilities are there for Nursing mothers?
- Can we bring our Dogs/Pets to Hobbledown Heath?
- Is Hobbledown Heath served by Public Transport?
- Can we smoke at Hobbledown Heath?
- Can we hire out Hobbledown Heath for a private event?
- Do you have Volunteers at Hobbledown Heath?
- We are cycling, can I park my bike?
- Weather dependent equipment
- What is there to do for different age groups?
- Where are you?
- Which areas are for children aged 7-12?
- Which areas would toddlers enjoy?
- Who created Hobbledown Heath?
- What are the zorbs and when can we use them?
- Do you have a discount for Hounslow Council Employees?
- Do you accept national carers cards?
- Do you offer discounts for people on benefits ?
- What appropriate clothing should we wear at Hobbledown heath?
- Can I bring or hire a pushchair or pram?
- Can we leave then return to the park at a later time?
- Can we spend all day here?
- Do you offer discounts for Childminders?
- Do we need to book?
- Do you do Group Bookings?
- I have booked the wrong Hobbledown, what should I do?
- I need to cancel,postpone or reschedule my visit.
- What discounts do you do for locals?
- Do you offer discounts to Blue light card holders?
- There is no availability?
- Is our time in The Great barn limited?
- Do you have a Rainy day policy?
- Do I need to provide Proof of age for my child who is under 2?
- Do you run SEN Sessions at Hobbledown Heath?
- We are Running Late, what should we do?
- What is the booking fee for?
- Home Education discounts
- Can disabled guests access the party zone?
- Personal belongings
- H&S Document
- My question isn't listed here!
- What are the Special Events?
- Do you have any Jobs?
- Do you work with Collaborators/Influencers?
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Annual Passes Hounslow
- Is there a blue light discount on annual passes?
- I have an Annual pass. Can someone else visit using my pass?
- How do I renew my Annual pass?
- What are your black out dates?
- I am an annual pass holder and I am trying to book day tickets, why is it charging me?
- I am an annual pass holder and I am trying to book day tickets. How do I book?
- I can't access my annual pass online?
- Carers Annual pass
- Direct debit Annual passes
- Disabled Annual pass
- What discounts do pass holders get?
- Dual Annual pass
- Founders Annual Pass
- How many Annual passes do I need?
- I cant see all of my annual pass holders when I login
- I am annual pass holder and would like to cancel my upcoming booking; how do I do this?
- I want to upgrade my day ticket to an annual pass, how do I do it?
- When does my Annual pass expire?
- Childminder Annual passes
- Do Annual pass holders get discount for Parties
- Annual pass discount for experiences
- Termtime Pass - do you get the day tickets refunded
- How do we upgrade our general admission day ticket to an annual pass?
- Can I use my Epsom Pass at Hobbledown Heath?
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Parties Hounslow
- Can laser tag parties visit Hobbledown Heath prior to the start of their party?
- What are Party extras?
- Party collection arrangements for children
- What does the party host do?
- How many children do I pay for at party?
- Can we exclusively hire Hobbledown Heath for parties?
- What is the dress code for a party at Hobbledown Heath?
- What are your Dietary Information requirements?
- What is the pizza ratio for the children?
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Schools Hounslow
- Do we get access to the Great barn?
- What is the maximum number for school visitors?
- What is the minimum number for school visits?
- How long can we stay for as school visitors?
- Is there a shop for souvenirs and gifts?
- Do I need to complete a risk assessment for schools?
- What are the terms and conditions of school payments?
- What are the terms and conditions of my school raffle tickets?
- What happens if one member of our group can’t come?
- Do you offer a discount for Members on Home Education visits?
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What's On
- Pumpkins at Hobbledown Heath
- The Premium Christmas Experience at Hobbledown Heath
- Hobble'ween at Hobbledown Heath
- Santa's Grotto at Hobbledown Heath
- Santa's Secret Village
- After Santa's Grotto at Hobbledown Heath
- Toddler Story Time with Santa at Hobbledown Heath
- Breakfast with Santa at Hobbledown Heath
- What's On: February Half Term
- Why Get A Hobbledown Heath Membership?
- Who’s Up For A Hobbledown Hullabaloo?
- We're Opening July 11th...
- The Grand Opening!
- The animals have arrived!
- Read All About It...
- Playtime Is Coming ...
- Marvellous May'hem
- Join the October Half Term Treasure Hunt
- It's Hobble'ween!
- New - Laser Tag Parties
- Older Kids, This Is Perfect For You...
- Play Tickets From Just £7
- Hobble'ween! Competition
- Hobbledown Heath's NEW Pumpkin Patch
- Gift Ideas for this Christmas
- Celebrate the Coronation at Hobbledown Heath
- Birthday Parties - from £17.50!
- Become a member and get three months free!
- The animals came in two by two - hoorah!
- Hobbledown Heath Year of Events
- What's On This Easter
- Tulips at Hobbledown Heath
- Hullabaloo Summer At Hobbledown Heath
- Pumpkin Patch Coming Soon...
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